Privacy Policy

Privacy Policy

We value your privacy and handle your personal data with care. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR / AVG).

1. Personal Data We Collect

We collect only the information necessary to process your order and provide service, including:

  • Name and contact details (address, email, phone)
  • Payment and billing information
  • Communication history (emails, messages, or forms)

We do not store or have access to your full payment details (such as credit card numbers). Payments are processed securely by our payment provider.

2. Purpose of Data Use

Your data is used solely for:

  • Processing and delivering your order
  • Communicating about your purchase or return
  • Legal and administrative obligations (e.g., tax records)
  • Marketing emails (only with your explicit consent)

3. Data Sharing

We only share your data with trusted service providers required to fulfill your order — such as payment processors, couriers, and hosting partners. These parties comply with GDPR and handle your data securely.

4. Data Retention

We retain your data only as long as necessary to fulfill our services and legal obligations (usually up to 7 years for tax purposes).

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • File a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

Requests regarding your data can be sent to [your email address].

6. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

7. Changes

This Privacy Policy may be updated periodically. The latest version will always be available on our website.